Popular Models
We select high-quality used cars from brands such as Toyota, Honda, and Hyundai, all from the Chinese mainland market, rigorously inspected to ensure a worry-free purchase.
Our Service Features
Uni-Auto is more than just a used car dealer. We provide comprehensive vehicle preparation and warranty services to make your car buying experience more secure.
Quality Control / Inspection & Certification
Utilizing a self-operated procurement system, vehicles undergo stringent reconditioning and comprehensive professional inspections (100+ checkpoints) with detailed reports provided. Guarantees exclusion of major accidents, fire-damaged, or water-flooded vehicles.
Logistic Service
Offers comprehensive vehicle transportation services
- Manages containerized shipping processes.
- Handles customs clearance procedures at the destination port upon vehicle arrival.
- Full-process logistics informatization: Provides an end-to-end visual tracking system, enabling customers to query vehicle status in real-time (e.g., in transit, arrived at port, undergoing customs clearance).
Warehouse-style Retail Store
Offline selection stores are established in some African cities, providing an in-person car viewing experience. All vehicles are clearly marked with fixed prices—unified pricing, streamlining the transaction process.
Transaction Guarantee
Combining online and offline channels, with deep integration of "payment + fulfillment": payment milestones are strongly linked to fulfillment stages such as "inspection report confirmation," "title transfer completion," and "vehicle delivery confirmation," achieving synchronous flow of funds, vehicles, and documents.
After-Sales Guarantee
The purpose of after-sales service terms is to address post-purchase concerns, serving as a key factor in building consumer trust and differentiating platform credibility.
- Standardization and Transparency: Platforms standardize and digitize after-sales terms, incorporating them as contract attachments to clearly communicate rights and limitations.
- Service Productization: Extended warranties, maintenance packages, and other services are offered as standalone products to meet personalized needs.
- Building an Ecosystem Loop: Through after-sales terms, users are guided to self-operated or partnered maintenance, servicing, and insurance networks, forming a sustainable business loop.
24/7 Customer Service
Provide a year-round, 24/7 uninterrupted customer service support system to ensure customers can receive assistance at any time, including nights, weekends, and holidays.
Main Service Channels
- Instant Online Chat: AI chatbots integrated into the website/app, with seamless switching to human agents, handling common inquiries and urgent consultations.
- Email/Ticketing System: Submit non-urgent inquiries, with the system automatically tracking the progress of resolution.
- Social Media and Messaging Apps: Offer real-time responses via platforms such as WhatsApp and Facebook.
Industry News
Stay updated with the latest automotive industry news and Uni-Auto company updates.
About Uni-Auto
Innovator in African Auto Retail
UniAuto focuses on the export business of Chinese cars with the goal of building the most influential used car brand in Africa. Focusing on solving core pain points in the local used car transactionprocess, such as information asymmetry, non-standardized services, and high trust costs. Leveraging the advantages of China's vehicle supply chain and local resources, we aim to reshape the African automotive consumer experience and set a new industry standard of "Buy with Confidence, Use with Peace of Mind".
Beyond Trading |Building Trust in Used Car Commerce
We understand that delivering a vehicle to a customer thousands of miles away is a test of quality, timeliness, and commitment. Through our integrated model of "accurate vehicle conditions + platform integration + standardized services + data transparency," we systematically address three persistent challenges in Africa's used car trade: information asymmetry, inconsistent service quality, and high trust costs. This enables us to have built a replicable, scalable operational system with a profound competitive moat.
Contact Us
If you have any questions about our vehicles or services, please contact us through the following methods, and we will reply to you as soon as possible.
